{Online study undertaken as a result of COVID-19 travel restrictions, will include the theory component delivered outside of Australia online, with the practical components being delivered in Australia once our borders re-open.}

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

21 units are required for award of this qualification including:
9 core units & 12 elective units.

Course Fees

  • $5 Concessional+
  • $10 Non-Concessional+
  • FFS Price**

+ QLD Government funded pricing only. For further information, please click here.

**Please enquire for FFS pricing

Entry Requirements

The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required or adjustment needed to the training plan on enrolment.

Course duration & method of Delivery

At SERO Institute we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.

This course will be delivered and assessed in 52 weeks.

Vocational Placement

36 Service periods within industry required for successful completion of this course.

Course Features

  • Duration : 71 week
  • Assessments : Self
  • Brisbane : 11,000 $$
  • Gold Coast : 11,000 $$
  • PERTH : 12,000 $$
  • Units : 28
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$12,000.00